Fulfillment Policy
Overview
At Prospecting Partners, we are dedicated to providing our clients with exceptional service and reliable solutions. Our fulfillment policy outlines how we deliver our services, including our done-for-you LinkedIn automation, merchant cash advance assistance, and other business services.
Services Delivery
• Order Confirmation: Once an order is placed, you will receive a confirmation email detailing your purchased services and the timeline for activation.
• Service Activation: Services such as LinkedIn automation and business loan assistance are typically activated within 1-2 business days following confirmation of your order.
• Access to Services: Detailed instructions on how to access and start using our services will be sent via email. This may include login credentials for software or a schedule for initial consultations.
Appointment Setting
• Scheduling: For services requiring appointments, such as consultations or strategy sessions, we will contact you within one business day to arrange a suitable time. Appointments are set based on mutual availability.
• Rescheduling: If you need to reschedule an appointment, please contact us at least 24 hours in advance to avoid any disruptions.
Customer Support
• Support Availability: Our customer support is available from 9 AM to 5 PM EST, Monday through Friday. We strive to respond to all inquiries within one business day.
• Contact Methods: You can reach our support team via email at [email protected], or by phone at (516) 660-2268.
Cancellations
• Cancellations: You may cancel a service by contacting us at least 48 hours before the scheduled delivery of the service. Please note, however, that all sales are final and no refunds will be issued. We encourage our clients to carefully consider their purchase before commitment.
Modifications to Services
• Changes to Services: Prospecting Partners reserves the right to modify the scope or type of services offered. If any changes impact your current service package, you will be informed in advance and given the option to adjust your service agreement accordingly.
Feedback
• Improving Our Services: We welcome feedback on how we can improve our services. Please feel free to contact us with suggestions or comments.
By purchasing services from Prospecting Partners, you agree to our fulfillment policy, including our no-refund policy. We look forward to serving you and helping your business achieve its goals.